Pk2014 Privacy Policy – How Your Information Is Protected

pk2014-'s website and app, from registration through every transaction, we collect certain specific information. This data is collected solely to provide you with a better experience and to keep the platform secure.

Information Collected at Registration

• Full name and date of birth (for age verification).
• Mobile number (for bKash/Nagad/Rocket payment verification).
• Email address (for communication and notifications).
• Password (stored in encrypted form, not visible to anyone).
• Referral code (if applicable).

Information collected during KYC verification

• National ID or passport number.
• Photo or scanned copy of a government-issued ID.
• Selfie photo (for identity verification).

Automatically Collected Information

pk2014 Collected data is used for the following purposes, each of which is designed to directly benefit you.

To Provide Our Services

• Account creation and management.
• Processing deposits and withdrawals.
• Sending bonuses and promotional offers.
• Confirming betting and gaming results.
• Providing customer support and resolving issues.

For Security

• Detecting fraud and unauthorized access.
• Identifying suspicious transactions to prevent money laundering.
• Detecting multiple accounts.
• Keeping your account secure.

For Service Improvement

• Analyzing user preferences to develop new games and features.
• Technical improvement of the platform.
• Delivering a personalized experience.

For legal obligations

Under gaming license requirements, certain information must be submitted to regulatory authorities. In such cases, pk2014 Fully compliant with legal requirements.

pk2014 Your data is never sold. However, limited information may be shared in certain specific circumstances.

Who We May Share Your Data With

Service providers working with us only receive the data they need to perform their specific role. They operate under our Privacy Policy and are not permitted to use your data for any other purpose.

pk2014's website and app use cookies. Cookies are small text files stored in your browser that help improve the site's functionality.

Types of Cookies We Use

• Essential Cookies: To maintain login sessions, verify security, and support essential site functionality. These cannot be disabled.
• Performance Cookies: To understand how quickly the site is performing and which pages are experiencing the most issues.
• Functionality Cookies: To remember your language preferences and other settings.
• Analytics cookies: To collect site usage statistics (non-personally identifiable).

Cookie controls

You can disable non-essential cookies through your browser settings. However, turning off essential cookies may cause certain site features to stop working. Contact our support team for help managing your cookie preferences.

pk2014 No data is kept longer than necessary. However, certain information must be retained for a set period due to legal obligations.

Once the defined retention period expires, data is securely deleted or anonymized so that it can no longer be linked back to you.

pk2014As a user of, you have the following rights over your personal data:

Right to Access

To find out what information we hold about you, submit a request to our support team. Full details will be provided within 30 business days.

Right to Data Correction

If any of your saved information is incorrect, you can request a correction. Most details can be updated directly from your profile settings.

Right to Erasure

After closing your account, you may request deletion of data that falls outside our legal retention obligations. Please note that financial transaction records are required by law to be retained for a specified period.

Right to Opt Out of Marketing

You can opt out of promotional SMS or emails at any time. This option can be changed through your profile settings or by contacting the support team.

pk2014 Industry-leading security technology is used to keep your information fully protected.

• SSL/TLS Encryption: All communication on the website and app is secured with 256-bit encryption.
• Two-factor authentication (2FA): An extra layer of security at login.
• Firewall Protection: An advanced firewall system to prevent unauthorized access.
• Regular audits: Third-party security audits conducted every three months.
• Data backup: Automatic daily backups stored on secure servers.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.

pk2014 Strictly refrains from serving anyone under the age of 18. We do not knowingly collect personal data from minors.

If we discover that information belonging to anyone under the age of 18 has entered our system for any reason, that account will be immediately closed and all associated data will be securely deleted.

If parents suspect their child has created an account on pk2014, they should immediately support@pk2014.netPlease reach out to us at. We will act promptly.

pk2014 Reserves the right to update this Privacy Policy when necessary. You will be notified of any significant changes via SMS to your registered mobile number and by email.

• The date of the latest policy update will always be shown at the top of this page.
• For significant changes, you will be asked to review and accept the updated policy the next time you log in.
• Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy.
• A copy of the previous policy is kept on record. You may request it from support if needed.

We recommend visiting this page regularly to stay informed about the latest Privacy Policy.

For any questions, complaints, or data-related requests regarding our privacy policy, please get in touch with us.

Contact channels

• Email: support@pk2014.net
• Live Chat: Once logged in to the platform, you can access the live chat option directly.
• Support hours: 24 hours a day, 7 days a week.

For formal data-related requests, please include "Data Privacy Request" in the email subject line. We will respond within 48 hours and complete the request within 30 business days.